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Help & Compliance Center
Support & Data Deletion
Need help with PDFix or looking for account/data management information? We are here to assist.
1. Customer Support Contact
For general inquiries, bug reports, feature requests, or technical support, reach out directly to our engineering team:
Support Email: developer@kairoscoders.com
Response Time: Within 24-48 business hours
Response Time: Within 24-48 business hours
2. Data Safety & Deletion Statement (Google Play & App Store Compliance)
PDFix operates as an accountless, serverless PDF engine.
- No Server Accounts: You do not need to create an account or sign in to use PDFix. Therefore, we do not maintain online user profiles or credentials.
- Zero Cloud Data Storage: PDFix does not upload or retain your PDF files on any cloud servers. All document data lives strictly in your browser or local device memory.
- Instant Local Deletion: Closing your browser tab, clearing site data, or deleting the app immediately purges all local document caches permanently. No formal data deletion request is required because we store zero server data.
3. Mobile App Permissions Revocation
You can revoke camera or storage permissions at any time through your device settings:
- iOS: Settings → PDFix → Revoke Camera / Photos access.
- Android: Settings → Apps → PDFix → Permissions → Revoke Storage / Camera access.